Privacy Policy
Privacy Policy
1. Introduction
We are committed to protecting your personal data and ensuring your privacy is respected in accordance with applicable laws. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.
This policy complies with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Irish Data Protection Act 2018.
By using our website, you agree to the terms outlined in this Privacy Policy.
2. Data Controller Information
The data controller responsible for your personal data is:
Company Name: Just Bee Honey Limited
Business Address: 24-25 Mosley Road, Manchester, M17 1HQ, United Kingdom
Email: buzz@justbeehoney.ie
If you have any questions about how we process your personal data, you can contact us at the details above.
3. What Data We Collect
We collect and process different types of personal data depending on your interaction with our website:
3.1 Data Collected Automatically
When you visit our website, we may automatically collect the following information:
- IP address (anonymized where possible)
- Browser type and version
- Device type and operating system
- Referrer URL (the website you visited before ours)
- Pages visited and time spent on our site
This data helps us improve website functionality and security.
3.2 Data You Provide to Us
We collect personal data that you provide when you:
- Place an order (e.g., name, billing/shipping address, email, phone number, payment details)
- Sign up for our newsletter (e.g., name, email)
- Contact us via form, email, or phone (e.g., name, email, message details)
3.3 Payment Data
We do not process or store your payment details. Payments are handled securely by third-party payment providers such as PayPal, Stripe, Klarna, etc..
4. How We Use Your Data
We process your personal data for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Processing orders and delivering products | Contract performance (Art. 6(1)(b) GDPR) |
| Customer service and support | Legitimate interest (Art. 6(1)(f) GDPR) |
| Sending newsletters (if you subscribed) | Consent (Art. 6(1)(a) GDPR) |
| Fraud prevention and website security | Legitimate interest (Art. 6(1)(f) GDPR) |
| Compliance with legal obligations (e.g., tax laws) | Legal obligation (Art. 6(1)(c) GDPR) |
You can withdraw your consent for newsletter subscriptions at any time by clicking the unsubscribe link in our emails.
5. Sharing Your Data
We do not sell your personal data. However, we share data with third parties only when necessary, such as:
- Shipping providers (for delivering your orders)
- Payment processors (for handling transactions)
- IT and website hosting providers (for running our website)
- Legal authorities (if required by law)
Each service provider only receives the minimum necessary data to perform their function.
6. How Long We Store Your Data
We retain your personal data only for as long as necessary to fulfill its intended purpose. The storage periods are:
- Order and invoicing data – 6 years (tax & legal requirements)
- Customer inquiries – 12 months after the last communication
- Newsletter subscriptions – Until you unsubscribe
- Website analytics data – Typically 12–24 months
After these periods, data is deleted or anonymized.
7. Cookies & Tracking Technologies
We use cookies and tracking technologies to enhance your browsing experience.
7.1 Types of Cookies We Use
- Essential Cookies – Necessary for the website to function (cannot be disabled).
- Analytics Cookies – Used for tracking website performance (e.g., Google Analytics).
- Marketing Cookies – Used for personalized advertising (e.g., Facebook Pixel).
7.2 Managing Cookies
You can adjust your cookie settings at any time through our cookie banner or in your browser settings.
For more details, see our Cookie Policy [link to Cookie Policy].
8. Your Rights Under GDPR
As a resident of Ireland and the EU, you have the following rights under GDPR:
| Right | Description |
|---|---|
| Right to Access (Art. 15) | Request a copy of your personal data |
| Right to Rectification (Art. 16) | Correct inaccurate or incomplete data |
| Right to Erasure (Art. 17) | Request deletion of your personal data |
| Right to Restriction (Art. 18) | Limit the processing of your data |
| Right to Data Portability (Art. 20) | Request transfer of your data to another service |
| Right to Object (Art. 21) | Object to data processing in certain cases |
To exercise your rights, contact us at [Your Email Address].
9. Data Security
We implement technical and organizational security measures to protect your data from unauthorized access, alteration, or loss. These include:
- SSL encryption for secure transactions
- Secure servers for data storage
- Access controls to restrict unauthorized access
While we take security seriously, please note that no system is 100% secure. Always be cautious with sharing your personal information online.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to comply with new legal requirements or changes in our data processing practices. Any updates will be posted on this page.
Last updated: 1st January 2025
11. Contact & Complaints
If you have any questions about this Privacy Policy, please contact us:
📍 Company Name: Just Bee Honey Limited
📧 Email: buzz@justbeehoney.ie
If you believe that we have not handled your data correctly, you have the right to lodge a complaint with the Irish Data Protection Commission (DPC):
🔗 Website: https://www.dataprotection.ie
📍 Address: 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
📞 Phone: +353 57 868 4800